Questions about registration & connection to the studio
Questions for my profil
Questions about courses & appointments
- Course booking: How can I book courses with the MySports app?
- Appointment booking: How can I cancel a course/appointment?
- Appointment booking: How do I link the appointments to my calendar?
- How does the waiting list work for the courses?
- Why is my quota already exhausted although I have not booked anything yet?
Questions about the contract
Questions about the connection with fitness trackers (IOS)
Questions about the connection with fitness trackers (Android)
Questions for my studio
- How do I get a membership certificate?
- Where can I find my membership number?
- Appointment booking: Why are no free slots bookable? Why are the appointments booked up immediately?
- Improvement: You have suggestions for improvement regarding your studio?
- How do I get a registration link to the courses?
- When does my notice period end?